Airnest Community Guidelines for Cleaning Professionals

At Airnest, we prioritize safety, respect, and communication to foster a thriving and supportive community. Our cleaning professionals, cohosts, customers, and staff each play an essential role in maintaining a safe and professional environment. We also encourage cleaner safety, hygiene, and transparency. Below are the key roles of each party involved to ensure a positive and secure experience.

Cleaner Safety Guidelines

We place high importance on cleaner safety. Cleaning homes and Airbnb properties requires attention to detail, and following these guidelines can help ensure personal and professional well-being.

1. Personal Safety

• Work Alone vs. Teamwork: Cleaners should work in pairs or communicate their schedule with someone. This is especially important when cleaning in unfamiliar areas.
• Communication: Always inform someone about the location, schedule, and any changes. Use your phone to stay connected.
• Emergency Contact: Always have a local emergency number at hand.

2. Physical and Chemical Safety

• Lifting Techniques: Use proper techniques to prevent injury.
• Protective Gear: Ensure safety by wearing gloves, masks, and non-slip footwear.
• Chemical Safety: Be familiar with the cleaning products you use, and always ensure proper ventilation.

3. Privacy and Boundaries

• Respecting Homeowner’s Space: Always avoid personal items unless instructed to clean or move them.
• Lock Doors for Security: Ensure the property is secure while cleaning.

By adhering to these safety tips, cleaning professionals contribute to a secure, professional environment. Our goal is to provide trusted cleaning services that create peace of mind for both cleaners and customers.

Customer Responsibilities for Cleaner Safety

As a customer, you play a crucial role in ensuring that both your property and the cleaner's environment are safe and conducive to effective work. Here's how:

1. Provide Accurate Property Information

• Clear Property Details: Let the cleaner know if the property requires specialized care or has any specific cleaning needs.
• Access Instructions: Ensure that cleaners near me have the proper access information (key codes, parking instructions, etc.).

2. Health and Safety Considerations

• Health Risks: If there are allergies, sensitivities, or specific health concerns in the home, communicate them upfront.
• Pet Considerations: If you have pets, make sure to inform the cleaner so they can plan appropriately.

3. Clear Communication

• Set Expectations: Be clear about the cleaning tasks, deadlines, and what needs to be prioritized.
• Provide Feedback: Offer constructive feedback after a cleaning session.

Airnest’s Role in Cleaning Services

Airnest is committed to maintaining a professional and secure cleaning service platform. Here's how we assist in creating a great environment for both cleaners and customers:

1. Platform Integrity

We help customers connect with cleaning services near me, whether for house cleaning or Airbnb cleaning services. Airnest ensures that only reputable cleaning companies near me are part of our community.

2. Support and Troubleshooting

In the event of an issue, Airnest provides 24/7 support for both cleaning services and customers, helping resolve any concerns about service or safety.

Conclusion

Whether you're looking for a local cleaner, Airbnb cleaning, or deep cleaning services, Airnest is here to connect you with trusted professionals who follow our strict community guidelines. We believe in creating safe environments for both customers and cleaners by fostering clear communication, safety standards, and mutual respect. To find a professional cleaner near you, simply search for "cleaners near me" or explore our cleaning services app.