Airnests Cleaner Policies: Payouts, Property Damage, and Time Tracking

At Airnests, we are dedicated to offering both cleaners and customers a seamless and professional cleaning experience. Below, you’ll find an essential breakdown of our policies around cleaner payouts, property damages, and hours tracking.

1. Airnests Commission Fee

Airnests retains a 25% commission from the total payment for each cleaning service, which allows us to:

• Build, operate, and maintain the Airnests platform
• Promote cleaner profiles and connect them with customers
• Provide customer support and process payments securely

For example, if a customer pays $100 for a cleaning service, Airnests will retain $25, and the cleaner will receive $75. This ensures a reliable and transparent payment process.

2. Cleaner’s Responsibility for Property Damage

Cleaners are responsible for property damage during their cleaning tasks. This means:

• Liability for Damages: If a cleaner accidentally breaks or damages property, such as furniture or electronics, they may be held liable.
• Proper Work Practices: Cleaners should handle all items with care and use the appropriate cleaning tools and products.

If property damage occurs, cleaners must report it immediately to both the customer and Airnests to ensure it is managed properly.

3. Cleaner Hours and Time Tracking

The hours worked by cleaners are tracked from the start to finish of each cleaning job. This ensures accurate billing and payment processing:

• Start Time: Cleaners begin the timer when they start cleaning.
• End Time: The timer stops when the job is completed.

For instance, if a cleaner starts at 10:00 AM and finishes at 2:00 PM, the total work time is 4 hours.

4. Payment Processing and Withdrawals

Once a cleaning service is completed and confirmed by the customer, cleaners can request a payout via the Airnests app. Payments are processed within 48 hours and are sent directly to the cleaner's bank account. Payout Transparency allows cleaners to track their earnings and ensure everything is accurate.

5. Cleaner Profile Promotion

Airnests helps cleaners increase their visibility with:

• Profile Visibility: Cleaners with high ratings and positive feedback get more exposure.
• Marketing Campaigns: Airnests promotes top-rated cleaners through targeted campaigns to attract more customers.

6. Safety and Security

We ensure the safety of both cleaners and customers through:

• Secure Payment Processing: All payments are safely handled through secure platforms.
• 24/7 Support: Our support team is available round the clock to address any issues related to cleaning services, bookings, or payments.

Key Takeaways:

• Cleaner payouts are processed within 48 hours with a 25% commission taken by Airnests.
• Cleaners are responsible for any property damage during cleaning and should follow professional cleaning practices to avoid accidents.
• Cleaner hours are tracked accurately to ensure fair billing and transparent payment.
• Airnests supports cleaner profiles through promotion, marketing, and customer connection.
• Secure and efficient payment processing and 24/7 support ensure a smooth experience for both cleaners and customers.

By using Airnests, cleaners can enhance their visibility, streamline their services, and build a reputable profile with customers searching for trusted cleaners near them. If you're looking for cleaning services near me, residential cleaners near me, or affordable cleaning services, Airnests offers a platform for cleaning professionals to showcase their expertise.